Terms and Conditions for Neuro Thrive Membership

Effective date: 3rd Mach 2025

Welcome to Neuro Thrive! Below are the terms and conditions that govern your membership. By joining Neuro Thrive, you agree to adhere to these terms. If you do not agree with any part of these terms, you should not access or use the membership platform.

1. Membership Scope

Neuro Thrive is designed to support brain injury survivors and caregivers with resources, community support, and educational materials. Membership includes the following benefits:

  • Access to Online Resources 
  • Live Expert Calls 
  • Community Support Groups 
  • Discounts on Brain Injury Therapist Courses and Programs 
  • Exclusive Access to Members-Only Areas 

Please note that your membership is for personal use only and cannot be transferred or shared with others.

2. Disclaimer of Services

  • No Professional Medical or Mental Health Services 

Neuro Thrive is not a substitute for professional medical or mental health advice, diagnosis, or treatment. You should always consult a healthcare provider regarding your medical condition or concerns.

  • No One-to-One Support, Counselling, or Therapy 

Neuro Thrive does not provide individual support, therapy, or counselling sessions. Our platform is intended as a resource and community space, not as a replacement for professional therapeutic services.

  • No Crisis Services 

If you or someone else is experiencing a mental health crisis or requires acute mental health support, please contact your local emergency services or mental health crisis hotline. Neuro Thrive is not equipped to handle urgent or life-threatening situations.

3. Limitations of Liability

  • Neuro Thrive and its parent company, The Brain Injury Therapist, are not responsible for any actions, decisions, or outcomes based on the materials, discussions, or advice shared within the membership. Members are solely responsible for their own healthcare decisions and well-being.
  • The Brain Injury Therapist reserves the right to modify, suspend, or discontinue any part of the membership or its features at any time, with or without prior notice.
  • Membership fees are non-refundable, except as expressly stated in our refund policy.

4. Community Guidelines

To maintain a supportive, respectful, and safe environment, all members are expected to abide by the following community standards:

  • Respect and Kindness 

Treat all members with respect, regardless of opinions, beliefs, or backgrounds. Discrimination, harassment, hate speech, or any form of bullying will not be tolerated.

  • Accurate Information 

Ensure that any information you share is accurate and reliable. Do not provide medical or legal advice unless you are a qualified professional.

  • Privacy and Confidentiality 

Respect the privacy of others. Do not share personal information about other members without their explicit consent.

  • Stay on Topic 

Focus on discussions that are relevant to brain injury recovery, caregiving, and related topics. Avoid unrelated or disruptive content.

  • No Spam or Self-Promotion 

Do not use the platform to advertise or promote products, services, or businesses without prior permission from administrators.

  • Cultural Sensitivity and Inclusivity 

This is a global community. All members are expected to respect cultural differences and use inclusive, respectful language. If language differences arise, offer translations when possible or upon request.

  • Permission for Contact 

Members must not contact other members outside the platform without their express permission.

Violations of these guidelines may result in the removal of content or suspension/termination of membership at the discretion of the administrators. Repeated violations may lead to a permanent ban.

5. International Participation

The Neuro Thrive membership welcomes individuals from across the world, including but not limited to members from the UK, USA, Canada, and other regions. These terms and conditions are governed by and construed in accordance with the applicable laws of Your Jurisdiction. Disputes will be resolved in the courts of Your Jurisdiction.

6. Amendments

These terms and conditions are subject to change at any time. Members will be notified of significant changes where applicable. Continued use of the membership platform following any changes constitutes acceptance of the updated terms and conditions.

7. Contact Information

If you have any questions about these terms and conditions, please reach out to us at [email protected]

By participating in Neuro Thrive, you are agreeing to these terms and conditions. Thank you for being a part of this community and helping us create a positive, inclusive, and supportive experience for all members.